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Customer Service Excellence

Customer Service Excellence

This award is intended for businesses that can demonstrate providing an exceptionally high standard of customer service.

The business will listen to customer feedback and if necessary implement new ways of working, effectively communicate with customers and invest in customer service training for staff.

Evidence you may consider including in your application:

  • A clear focus on customer needs
  • How the business effectively deals with complaints
  • How are staff engaged and motivated with customer service


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